On-Demand Service: An Interview with the New CEO of Mila

  With Swisscom’s investment in crowd customer service startup Mila, founder and former Mila CEO Manuel Grenacher will transfer his responsibilities to Christian Viatte. Previously Head of Service Experience and Innovation at Swisscom, Viatte (40) will immediately take over operations Read More

Sharecon Kick-Off: The Sharing Economy Meets the Traditional Economy

On 27 March, at Zurich’s Swisscom Tower, overlooking the city, the Swiss sharing economy convened for the kick-off of Sharecon. Swiss sharing companies presented their concepts and discussed the opportunities and challenges of the emerging sector. How can traditional companies like Swisscom and SBB Read More

Sharing Economy Business News Roundup: From Copycats to the Purest Vision

Welcome to the first post of the “Sharing Economy Business News Roundup”, that will keep an eye out on interesting articles discussing the business of the sharing economy and collaborative consumption. We’ll be curating the best links we find with a Read More

Interview with Mila CEO Manuel Grenacher Mila on “Swisscom Neighborhood” launch

Today, Swisscom, Switzerland’s largest telecommunications company, launched “Swisscom Neighborhood”, its peer-to-peer tech support marketplace where its residential customers can find local, approved support to help solve their tech challenges. Mila, the Swiss-founded mobile and online task marketplace, is powering the Read More