Whether it’s crowd service, customer service, or a tech repair, receiving service is part of our daily lives. And what better way to remember that than to recall the funny, moving, and thrilling service moments that have been featured in Read More
Tag: Service
What the Future of Service Will Look Like
Today’s market climate requires businesses to look ahead at current trends to see how they will affect the future. According to a report by Walker Intelligence Consulting Firm, to stay competitive, service businesses must create a great customer experience. This Read More
What Pinterest’s AI Shopping and Visual Search Means for Service
AI is changing everything from how we write emails to chat to how we shop. Pinterest has implemented a new AI function that lets users conduct visual searches and marks items they can buy, then links out to websites to Read More
How Chatbots and AI Create Email Auto-Replies with Intelligent Answers
After emailing a service request to a company, there’s nothing better than receiving a quick reply. Often times though, quick replies are automated and say something like, “Thank you for your email. A representative will be in touch to help Read More
AI and the Service Robot Worker
Amelia has a resume that’d make her a great hire at a lot of companies, which is why quite a few companies have brought her on board to improve their service performance. Amelia’s incredibly intelligent and self-learning. The only thing Read More
What the U.S. Can Learn From European Service
As pointed out in an earlier post on what Europe can learn from U.S. customer service, service desires and expectations differ depending on the region of the world. Some Europeans dislike the American-style of service that involves the service representative Read More