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How to Get Your Employees to Offer On-Demand Tech Service in Your Store

There’s no question that offering value-added services around to in-store consumer electronics purchases is a great way to boost your bottom line and increase revenues. On-demand installation services are no exception to this rule. They provide useful addition for the customer, improving Read More

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5 Things Retailers Need To Consider When Offering On-Demand Service From The Crowd

Change can be a scary thing. We know. But it’s also exciting, not to mention necessary – especially for businesses. The world is changing, technology is changing, the ways people use products and services are changing, and in order to Read More

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On the Sharing Economy & Logistics – A Summary of DHL’s New Trend Report

Most everyone is an active member of the Sharing Economy. And this is a good thing. There are several advantages to this both for individuals and businesses, such as convenience and revenue, just to name a few. The Sharing Economy is Read More

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A Summary: Accenture Technology – Trends 2017

Each year the globally successful management consulting company, Accenture, releases a prediction report for the upcoming trends in technology and business. This year, the Accenture Technology Vision 2017’s theme was “Technology for People: The Era of the Intelligent Enterprise,” a Read More

How Retailers Can Enter the Mass Market of Connected Home

As the connected home and the internet of things become more sophisticated, one major barrier is customer adoption. It’s a classic chicken-and-egg problem, the sort of problem regularly faced by revolutionary new technologies, from electric cars (which continue to suffer Read More

Why Retailers Must Think On-Demand Service

Over the past decade, the consumer shopping experience has become increasingly efficient, simple, and convenient. On-demand media streaming services and marketplaces are accessible twenty-four hours a day, seven days a week. With services being available immediately and products being delivered Read More

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How to Implement On-Demand Service with DIY Tech Products

Product manufacturers are continually trying to enhance the user-friendly experience. Screens are getting larger, speakers can be spoken to, and home security systems are both self-sufficient and manageable from a distance. These enhancements, and others like them, allow consumers to Read More

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IT problems solved: the Mila story

It all started with a service marketplace and Swisscom. The pilot project called “Swisscom Friends” gained success so quickly that the concept of “on demand technical support from the neighbourhood” was implemented in 2016 as relaunch of the Mila platform. Read More

2017’s Retail Industry Trends

When we say something is trending it can mean two things: one, that something is changing or developing; or two, that something is becoming increasingly popular. It’s 2017 and if you want your business to keep up with what is Read More

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How Retailers Can Ensure On-Demand Service During Easter Holiday

While the Easter bunny may be working overtime this weekend, not many others are. Most stores are closed, and most people are spending quality time with their chocolate. Oh, and family. However, just because people are relaxing does not mean Read More