Group of Coworkers

How Telcos Can Offer On-Demand Service while Reducing Costs

“Your technician service window is between 9am and 5pm. Please be at home and ready for your service technician to arrive during that time.” Signing up for internet can be miserable. Being forced to take a day off work and Read More

Interdiscount delivers service in real-time

Customers can now schedule convenient home tech services at every Swiss Interdiscount location Washing machine delivery and installation, TV station configuration or smartphone setup—all at the click of a button. Together with the service platform Mila.com, the largest home electronics Read More

Christian-Viatte-CEO-Mila

Mila CEO Christian Viatte on the three questions he gets the most

Today we’ve decided to do something a little different for the Mila blog. We sat down with our CEO, Chris Viatte, for a quick discussion. Last time we checked in with Chris, he had just taken over as Mila’s CEO. This Read More

New Cooperation Samsung

Samsung Friends makes it easier to switch to the new Galaxy S8 and S8+

Samsung and the Mila platform offer neighborly service at the touch of a button Zurich, 14. June 2017 – Shortly after the new Samsung Galaxy S8 and S8+ go on sale, Samsung Switzerland and Mila.com are introducing a new on-demand Read More

Business people in smart casual wear are discussing affairs,

How to Get Your Employees to Offer On-Demand Tech Service in Your Store

There’s no question that offering value-added services around to in-store consumer electronics purchases is a great way to boost your bottom line and increase revenues. On-demand installation services are no exception to this rule. They provide useful addition for the customer, improving Read More

Group of friends sitting outdoors with shopping bags

5 Things Retailers Need To Consider When Offering On-Demand Service From The Crowd

Change can be a scary thing. We know. But it’s also exciting, not to mention necessary – especially for businesses. The world is changing, technology is changing, the ways people use products and services are changing, and in order to Read More

Die-neue-Mila-App

Introducing the Mila Facebook Bot

Over the past decade, the amount of time people spend on Facebook has skyrocketed—Facebook’s 1.44 billion active users around the globe spend, on average, more than 20 minutes a day on the platform. What does this mean? It means that Read More

Mila-Innogy-Smart-Home

Mila Starts Installation Service for innogy SmartHome

Users can book services at the touch of a button Community Friends help customers Pilot phase in Berlin and Ruhr area on mila.com The crowdsourced tech support platform Mila has a new partner in innogy SmartHome., one of Europe’s biggest Read More

Mila launches App with integrated Service Bot and On-Demand Feature

The new Mila App brings customers and service providers together, providing an integrated, all-in-one platform for tech and electronics support solutions. The new App also includes the Mila Bot, an AI assistant that helps customers book technical support on-demand. “Hello, Read More

Start-up Mila receives two awards for crowd service marketplaces

Was für eine Woche! Da waren wir gleich für zwei Startup Awards nominiert: den eco Internet Award 2015 in der Kategorie “Internet Startup” und den Golden Idea Award von Idée Suisse. Mit nach Hause nehmen konnten wir letzteren. Bei der eco Gala mussten wir der Parkplatz-App Ampido allerdings den ersten Platz überlassen.