Colleagues are working together

On the Sharing Economy & Logistics – A Summary of DHL’s New Trend Report

Most everyone is an active member of the Sharing Economy. And this is a good thing. There are several advantages to this both for individuals and businesses, such as convenience and revenue, just to name a few. The Sharing Economy is Read More

Woman wants Service On-Demand

How the On-Demand Economy is growing up

When Apple released its iconic “There’s an App for that” Iphone 3G commercial in 2009, it seemed a bit hyperbolic. Eight years later, in the age of Uber, Seamless, and countless others, it seems that Apple’s big ideas have proved Read More

Young creative business people at office

Your questions answered: Who needs a culture of innovation?

Lately, it seems like every company has dedicated itself to establishing a “Culture of Innovation” amongst its employees. From decades-old, established industry players to brand-new, way-outside-the-box startups, it seems that everyone agrees that a culture of innovation is integral to Read More

conrad friends mila

Conrad Friends: Techies Next-Door Helping With Installations

Today Mila announced a new partnership with Conrad, the leading online electronics shop in Europe. Conrad has tapped into the collaborative economy to provide its customer on-demand tech support after the purchase a product. Conrad Friends will be able to help customers Read More

Mila Honeycomb

Mila Included in Collaborative Economy Honeycomb 3.0

Mila has been added to the latest version of Jeremiah Owyang’s collaborative economy Honeycomb (which can be viewed in its entirety at the Web Strategist). Since Mila helps expand brands’ service offerings through crowdsourced service that’s available anytime, anywhere, Mila Read More


Gig Economy Poll Reveals Surprising Insights

Sharing economy, gig economy, on-demand economy: no matter what you want to call it, crowdsourcing and sharing are here to stay. Time Magazine conducted a poll to determine the size and makeup of this new economy, and discovered some interesting Read More


On-Demand Service: An Interview with the New CEO of Mila

  With Swisscom’s investment in crowd customer service startup Mila, founder and former Mila CEO Manuel Grenacher will transfer his responsibilities to Christian Viatte. Previously Head of Service Experience and Innovation at Swisscom, Viatte (40) will immediately take over operations Read More