The Best Way to Provide Service to a Difficult Customer

No matter the industry, every business encounters difficult customers. Maybe they are upset because they’ve been let down by product performance, long wait times, or a customer just has a cranky personality in general. Service crowd members and anyone else Read More

Swisscom wins the Crowd Collaboration Award for crowd customer service

People are using technologies to share their resources, such as automobiles, houses, tools, or even their own labor, with other people. Crowd Companies, an organization under the management of Jeremiah Owyang, has set itself the objective of showing companies how Read More

Renewable Energy Provider IWB Launches Neighborhood Crowdsourcing Platform with Mila to Help Customers Decipher Energy Efficiency

Swiss Power Supplier Taps Mila, the Sharing Economy Marketplace, to Provide Crowdsourcing Customer Happiness Platform to Increase Eco Efficiency and Reduce Energy Bills Zurich, Switzerland, December 01, 2014 — Mila, the local services marketplace, ( is announcing today that Switzerland’s Read More

New Design: Release of Mila 3.0

Launch of the new design 3.0 Today is a big day for the Mila team. We are proud to announce, that our new design is online. Since the launch of the first version of Mila in March 2013 and continuous Read More