Change can be a scary thing. We know. But it’s also exciting, not to mention necessary – especially for businesses. The world is changing, technology is changing, the ways people use products and services are changing, and in order to Read More
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How Retailers Can Enter the Mass Market of Connected Home
As the connected home and the internet of things become more sophisticated, one major barrier is customer adoption. It’s a classic chicken-and-egg problem, the sort of problem regularly faced by revolutionary new technologies, from electric cars (which continue to suffer Read More
Why Retailers Must Think On-Demand Service
Over the past decade, the consumer shopping experience has become increasingly efficient, simple, and convenient. On-demand media streaming services and marketplaces are accessible twenty-four hours a day, seven days a week. With services being available immediately and products being delivered Read More
How to Implement On-Demand Service with DIY Tech Products
Product manufacturers are continually trying to enhance the user-friendly experience. Screens are getting larger, speakers can be spoken to, and home security systems are both self-sufficient and manageable from a distance. These enhancements, and others like them, allow consumers to Read More
The Challenges Retailers Face Today And How The Crowd Can Help
In today’s ever-expanding technological world, businesses are being forced to not only keep up with but stay ahead of the customer shopping experience. Doing so, however, has proven to be quite difficult with the rapid growth of product evolution, customer Read More
Field Service Management For Small Businesses With Access To Additional Service Requests
Maximizing service requests and cutting administrative effort for small businesses Managing a small service business is demanding. As dispatcher of a service company with a handful of technicians, you have a lot of things to pay attention to: the number Read More
How the On-Demand Economy is growing up
When Apple released its iconic “There’s an App for that” Iphone 3G commercial in 2009, it seemed a bit hyperbolic. Eight years later, in the age of Uber, Seamless, and countless others, it seems that Apple’s big ideas have proved Read More
What is Crowdshipping?
We do more and more things on the internet every year. Each year it seems like a new process becomes electrified and automated. Email, phone calls, the list goes on. But until we invent teleportation or get really, really good Read More
How to Successfully Implement Crowd Service
Crowd service, the sharing economy, the shareconomy—no matter what you decide to call it, it’s a hot topic these days. It seems like almost every week, you hear about a new startup that’s billing itself as “The Uber of” this Read More
How To Build Engaged Service Communities For More Customer Happiness
There’s no question we live in an age of rapid technological advancement. Just about everyone carries a computer in their pocket these days, and futuristic technologies like self-driving cars and artificial intelligence seem right around the corner. With new devices Read More