Group of friends sitting outdoors with shopping bags

5 Things Retailers Need To Consider When Offering On-Demand Service From The Crowd

Change can be a scary thing. We know. But it’s also exciting, not to mention necessary – especially for businesses. The world is changing, technology is changing, the ways people use products and services are changing, and in order to Read More

How Retailers Can Enter the Mass Market of Connected Home

As the connected home and the internet of things become more sophisticated, one major barrier is customer adoption. It’s a classic chicken-and-egg problem, the sort of problem regularly faced by revolutionary new technologies, from electric cars (which continue to suffer Read More

Why Retailers Must Think On-Demand Service

Over the past decade, the consumer shopping experience has become increasingly efficient, simple, and convenient. On-demand media streaming services and marketplaces are accessible twenty-four hours a day, seven days a week. With services being available immediately and products being delivered Read More

Guy is using his phone while having his laptop open

How to Implement On-Demand Service with DIY Tech Products

Product manufacturers are continually trying to enhance the user-friendly experience. Screens are getting larger, speakers can be spoken to, and home security systems are both self-sufficient and manageable from a distance. These enhancements, and others like them, allow consumers to Read More

Cheering Crowd

The Challenges Retailers Face Today And How The Crowd Can Help

In today’s ever-expanding technological world, businesses are being forced to not only keep up with but stay ahead of the customer shopping experience. Doing so, however, has proven to be quite difficult with the rapid growth of product evolution, customer Read More

2 Colleagues are talking

Field Service Management For Small Businesses With Access To Additional Service Requests

Maximizing service requests and cutting administrative effort for small businesses Managing a small service business is demanding. As dispatcher of a service company with a handful of technicians, you have a lot of things to pay attention to: the number Read More

Woman wants Service On-Demand

How the On-Demand Economy is growing up

When Apple released its iconic “There’s an App for that” Iphone 3G commercial in 2009, it seemed a bit hyperbolic. Eight years later, in the age of Uber, Seamless, and countless others, it seems that Apple’s big ideas have proved Read More

service-communitiies-mila-blog

How To Build Engaged Service Communities For More Customer Happiness

There’s no question we live in an age of rapid technological advancement. Just about everyone carries a computer in their pocket these days, and futuristic technologies like self-driving cars and artificial intelligence seem right around the corner. With new devices Read More