It all started with a service marketplace and Swisscom. The pilot project called “Swisscom Friends” gained success so quickly that the concept of “on demand technical support from the neighbourhood” was implemented in 2016 as relaunch of the Mila platform. Read More
Orange Friends: Geeks next-door help with installations and troubleshooting Polish telecom provider Orange Polska is tapping into the collaborative economy to provide customers with on-demand tech support from tech-savvy individuals next door. Users can book, pay and rate Orange Friends Read More
Not a tech person? From now on, residents of 21 German cities can book Conrad Friends to solve their home tech problems After a successful pilot program in Berlin and Munich, the on-demand tech support service is now rolling out Read More
Over the past decade, the amount of time people spend on Facebook has skyrocketed—Facebook’s 1.44 billion active users around the globe spend, on average, more than 20 minutes a day on the platform. What does this mean? It means that Read More
The new Mila App brings customers and service providers together, providing an integrated, all-in-one platform for tech and electronics support solutions. The new App also includes the Mila Bot, an AI assistant that helps customers book technical support on-demand. “Hello, Read More
What will the service of the future be like? – This was the overall theme of this year’s KVD Service Congress 2016. Under the title “Service for the market of the future – integration of technology and humans”, service experts Read More
Was für eine Woche! Da waren wir gleich für zwei Startup Awards nominiert: den eco Internet Award 2015 in der Kategorie “Internet Startup” und den Golden Idea Award von Idée Suisse. Mit nach Hause nehmen konnten wir letzteren. Bei der eco Gala mussten wir der Parkplatz-App Ampido allerdings den ersten Platz überlassen.
Launch of the new design 3.0 Today is a big day for the Mila team. We are proud to announce, that our new design is online. Since the launch of the first version of Mila in March 2013 and continuous Read More