service-in-echtzeit-mila-blog

IT problems solved: the Mila story

It all started with a service marketplace and Swisscom. The pilot project called “Swisscom Friends” gained success so quickly that the concept of “on demand technical support from the neighbourhood” was implemented in 2016 as relaunch of the Mila platform. Read More

Orange-Friends-Mila-Blog

Telecom Provider Orange Polska and Crowd Service Platform Mila Launch On-Demand Tech Support

Orange Friends: Geeks next-door help with installations and troubleshooting Polish telecom provider Orange Polska is tapping into the collaborative economy to provide customers with on-demand tech support from tech-savvy individuals next door. Users can book, pay and rate Orange Friends Read More

conrad-friends-mila-smart-home

Conrad Friends: Neighbors are the new solution for Germans’ tech problems

Not a tech person? From now on, residents of 21 German cities can book Conrad Friends to solve their home tech problems After a successful pilot program in Berlin and Munich, the on-demand tech support service is now rolling out Read More

Die-neue-Mila-App

Introducing the Mila Facebook Bot

Over the past decade, the amount of time people spend on Facebook has skyrocketed—Facebook’s 1.44 billion active users around the globe spend, on average, more than 20 minutes a day on the platform. What does this mean? It means that Read More

Mila launches App with integrated Service Bot and On-Demand Feature

The new Mila App brings customers and service providers together, providing an integrated, all-in-one platform for tech and electronics support solutions. The new App also includes the Mila Bot, an AI assistant that helps customers book technical support on-demand. “Hello, Read More

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Mila wins the KVD Service Management Award 2016 for techie crowd

What will the service of the future be like? – This was the overall theme of this year’s KVD Service Congress 2016. Under the title “Service for the market of the future – integration of technology and humans”, service experts Read More

Start-up Mila receives two awards for crowd service marketplaces

Was für eine Woche! Da waren wir gleich für zwei Startup Awards nominiert: den eco Internet Award 2015 in der Kategorie “Internet Startup” und den Golden Idea Award von Idée Suisse. Mit nach Hause nehmen konnten wir letzteren. Bei der eco Gala mussten wir der Parkplatz-App Ampido allerdings den ersten Platz überlassen.

New Design: Release of Mila 3.0

Launch of the new design 3.0 Today is a big day for the Mila team. We are proud to announce, that our new design is online. Since the launch of the first version of Mila in March 2013 and continuous Read More