At Mila, we spend a lot of time talking about the advantages of the gig economy. And operating in this new space can certainly have its advantages—lower overhead and quicker response times are chief among them—but it’s not all roses Read More
Author: Ricarda Schütz
Ricarda Schütz ist Teil der Mila Redaktion und schreibt leidenschaftlich gerne Beiträge rund um das Thema Technik.
Mila App As a Tool for Customer Acquisition and Rebookings
This February, the new Mila App was launched. With the integrated Mila Bot and immediate service features, customers can use the automated Mila Bot assistant to schedule an appointment with a Mila tech at a time of their choosing, or Read More
How Telcos Can Offer On-Demand Service while Reducing Costs
“Your technician service window is between 9am and 5pm. Please be at home and ready for your service technician to arrive during that time.” Signing up for internet can be miserable. Being forced to take a day off work and Read More
Today’s Most Common Tech Faux Pas
These days, everyone seems to know something about technology. Smartphones are the norm and have been around for quite a while now, so most other smart devices have been designed to function similarly – with simple layouts, clear fonts, and boldly colored Read More
Future of Shopping – The Latest Trends in Retail, Today and 2030
Summary of survey by COMARCH KANTAR TNS With the advent of digitization and the internet, retail was changed forever. Stores like ebay and Amazon made it easy and affordable to find exactly the item you needed, and all without leaving Read More
On the Sharing Economy & Logistics – A Summary of DHL’s New Trend Report
Most everyone is an active member of the Sharing Economy. And this is a good thing. There are several advantages to this both for individuals and businesses, such as convenience and revenue, just to name a few. The Sharing Economy is Read More
Why Retailers Must Think On-Demand Service
Over the past decade, the consumer shopping experience has become increasingly efficient, simple, and convenient. On-demand media streaming services and marketplaces are accessible twenty-four hours a day, seven days a week. With services being available immediately and products being delivered Read More
IT problems solved: the Mila story
It all started with a service marketplace and Swisscom. The pilot project called “Swisscom Friends” gained success so quickly that the concept of “on demand technical support from the neighbourhood” was implemented in 2016 as relaunch of the Mila platform. Read More
The Challenges Retailers Face Today And How The Crowd Can Help
In today’s ever-expanding technological world, businesses are being forced to not only keep up with but stay ahead of the customer shopping experience. Doing so, however, has proven to be quite difficult with the rapid growth of product evolution, customer Read More
Smart Home Services Delivered Through the Crowd
It’s a classic homeowner’s anxiety—did I leave the oven on? Did I lock the front door on my way out? So classic, in fact, that it’s been a plot point in countless sitcoms, movies, and books. It’s easy to imagine Read More