Change can be a scary thing. We know. But it’s also exciting, not to mention necessary – especially for businesses. The world is changing, technology is changing, the ways people use products and services are changing, and in order to Read More
Author: Chris Viatte
Christian Viatte is CEO of Crowd Service company Mila since January 1st, 2016.
A Summary: Accenture Technology – Trends 2017
Each year the globally successful management consulting company, Accenture, releases a prediction report for the upcoming trends in technology and business. This year, the Accenture Technology Vision 2017’s theme was “Technology for People: The Era of the Intelligent Enterprise,” a Read More
2017’s Retail Industry Trends
When we say something is trending it can mean two things: one, that something is changing or developing; or two, that something is becoming increasingly popular. It’s 2017 and if you want your business to keep up with what is Read More
Getting Into The Home: The Next Revolution In Retail
Over the past several decades retail has evolved immensely, but its core ambition has remained: to help make customer’s lives a little easier, a little more enjoyable (and to make money while doing so). Retailers act as a sort of Read More
Our Ten Favorite Tech Fails
Few things are more infuriating than having to deal with a malfunctioning piece of technology. That said, few things are funnier than watching someone else deal with a malfunctioning piece of technology! Writers of movies and TV shows have always known the Read More
Retail Trends We’re Watching in 2017
You know what they say: no one can predict the future. But with enough information and industry experience, it’s possible to give it a shot. For instance, for someone familiar with the irresistible march of computer progress, the endless trek Read More
The Crowd is an Indispensable Ally in the On-Demand Economy
It’s established wisdom that there is strength in numbers. In the business world, no recent phenomenon has demonstrated this better than the crowd. Although the benefits for customers as well as companies are indisputable, many companies have been hesitant to Read More
2017: Our Predictions for Service
There’s no question that 2016 was an incredible year for service. Indeed, it seems like every year adds a few new service startups and ventures to the industry, which now covers such disparate topics and subjects as transit, answers and information, Read More
How AI Will Affect Service
Remember the Steven Spielberg film A.I., about the adorable child robot with feelings? Back then, artificial intelligence, or AI for short, was an obscure term used only by sci-fi enthusiasts and computer programmers. Nowadays, it affects all our lives, and Read More
How to Successfully Implement Crowd Service
Crowd service, the sharing economy, the shareconomy—no matter what you decide to call it, it’s a hot topic these days. It seems like almost every week, you hear about a new startup that’s billing itself as “The Uber of” this Read More