Top 10 Influencer in Customer Service

Price Waterhouse Coopers found that technology is altering and heightening consumer expectations of service. With an increasing concentration of smartphones and tablets, consumers are asking for on demand service easily accessible with a swipe on their device. PwC predicts that savvy companies will provide customer support that is “proactive, integrated and omnipresent”. If you are passionate about delivering great customer service, you won’t be able to bypass these top 10 influencer in customer service on Twitter. They inspire and remind us everyday that brands should put their customers in the center of all their activities. Here is our list of the top 10 customer service influencer to follow on Twitter:

 1. Ted Coiné

Twitter Ted Coiné2. Marsha Collier


3. Shep Hyken

Twitter-Shep-Hyken4. Bill Quiseng


5. Tony Johnson


6. Roy Atkinson


7. Steve Curtin


8. Becky Carroll


9. Kate Leggett


10. Micah Solomon



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