On Demand Economy Archive

Telecoms Must Adapt or Become Obsolete

The impact of digitization and the integration of the internet with the physical economy continues to have knock-on effects on every sector imaginable. From steel and oil to consumer goods and media, no area of the global economy can avoid a strategic realignment of some magnitude. Not small among these are telecoms. As an “internet-peripheral” sector, telecoms are uniquely vulnerable to threats originating in the …

Interdiscount delivers service in real-time

Customers can now schedule convenient home tech services at every Swiss Interdiscount location Washing machine delivery and installation, TV station configuration or smartphone setup—all at the click of a button. Together with the service platform Mila.com, the largest home electronics retailer in Switzerland wants to revolutionize home tech services. On Mila, Interdiscount customers can book on-sitetechnical assistance from certified service providers for their home or …

Samsung Friends makes it easier to switch to the new Galaxy S8 and S8+

Samsung and the Mila platform offer neighborly service at the touch of a button Zurich, 14. June 2017 – Shortly after the new Samsung Galaxy S8 and S8+ go on sale, Samsung Switzerland and Mila.com are introducing a new on-demand service to help users upgrade their devices for only 69 CHF. Over 3000 Samsung fans have registered in Switzerland to help perform onsite services like …

How to Get Your Employees to Offer On-Demand Tech Service in Your Store

There’s no question that offering value-added services around to in-store consumer electronics purchases is a great way to boost your bottom line and increase revenues. On-demand installation services are no exception to this rule. They provide useful addition for the customer, improving their perception of your brand, while adding little in the way of overhead costs. Additionally, as customers’ service requirements grow and change, they become more accustomed to …

5 Things Retailers Need To Consider When Offering On-Demand Service From The Crowd

Change can be a scary thing. We know. But it’s also exciting, not to mention necessary – especially for businesses. The world is changing, technology is changing, the ways people use products and services are changing, and in order to keep up businesses must change as well. The truth is that compared to the way manufacturers are creating smart products and the way retailers are …

On the Sharing Economy & Logistics – A Summary of DHL’s New Trend Report

Most everyone is an active member of the Sharing Economy. And this is a good thing. There are several advantages to this both for individuals and businesses, such as convenience and revenue, just to name a few. The Sharing Economy is the ecosystem of online transactions. People interact with it on a daily basis, whether to call a taxi via Uber, rent a film On-Demand, or make …

A Summary: Accenture Technology – Trends 2017

Each year the globally successful management consulting company, Accenture, releases a prediction report for the upcoming trends in technology and business. This year, the Accenture Technology Vision 2017’s theme was “Technology for People: The Era of the Intelligent Enterprise,” a concept that builds off of last year’s theme, which revolved around the importance of putting people first in this digital age. The 2017 report is …

How Retailers Can Enter the Mass Market of Connected Home

As the connected home and the internet of things become more sophisticated, one major barrier is customer adoption. It’s a classic chicken-and-egg problem, the sort of problem regularly faced by revolutionary new technologies, from electric cars (which continue to suffer from a paucity of recharging stations) to TVs (which, to become useful, needed TV channels to be broadcast). In many cases, widespread consumer adoption needed …