Mila Academy Erklärung

Mila Academy: Learn, exchange and get more service calls

Mila Friends and Pros can now take free courses on our new Mila Academy page to upskill. Furthermore, the academy is a great way to engage with other Mila Partners. Listen to the interview with Sandra Wycech, Head of Mila Read More

New Mila platform – lots of new features

On 26 July, mila.com, the platform that links you with local tech support, introduced a new design and new features that further expand the service for users. The focus is on an improved customer experience that proactively accompanies the Mila Read More

Alexa Echo Dot

Book tech service with Alexa and Google Home: Conrad Friends by Mila can now be booked via voice commands

Omnichannel provider Conrad Electronic is widening its home tech service platform in cooperation with the Mila service platform Now customers can book service appointments with Alexa and Google Home using voice controls A simple, uncomplicated process for immediate service As Read More

Mila Friend erhält einen neuen Auftrag

How to Market Yourself As Technician on Mila

You registered as a Mila Friend and entered your skills. Now you can start accepting “deals”. Mila provides you service requests from partners like Swisscom, Samsung, Conrad or Interdiscount. But what else can you personally do to get more deals? Read More

Tips um mehr Anfragen über Mila zu erhalten

More Service Requests on Mila With These Tipps!

Congratulations! You have successfully created a profile on Mila. The real work is just getting started – the customers do not come just like that. Think about how you want to convince your potential customers of you and your abilities. Read More

coworkers are having a meeting

How to Make Use of the Gig Economy while Avoiding Worker Misclassification

At Mila, we spend a lot of time talking about the advantages of the gig economy. And operating in this new space can certainly have its advantages—lower overhead and quicker response times are chief among them—but it’s not all roses Read More

Neue Funktion bei der Mila App: Folgeauftrag

Mila App As a Tool for Customer Acquisition and Rebookings

This February, the new Mila App was launched. With the integrated Mila Bot and immediate service features, customers can use the automated Mila Bot assistant to schedule an appointment with a Mila tech at a time of their choosing, or Read More

Group of Coworkers

How Telcos Can Offer On-Demand Service while Reducing Costs

“Your technician service window is between 9am and 5pm. Please be at home and ready for your service technician to arrive during that time.” Signing up for internet can be miserable. Being forced to take a day off work and Read More

Interdiscount delivers service in real-time

Customers can now schedule convenient home tech services at every Swiss Interdiscount location Washing machine delivery and installation, TV station configuration or smartphone setup—all at the click of a button. Together with the service platform Mila.com, the largest home electronics Read More

Christian-Viatte-CEO-Mila

Mila CEO Christian Viatte on the three questions he gets the most

Today we’ve decided to do something a little different for the Mila blog. We sat down with our CEO, Chris Viatte, for a quick discussion. Last time we checked in with Chris, he had just taken over as Mila’s CEO. This Read More