coworkers are having a meeting

How to Make Use of the Gig Economy while Avoiding Worker Misclassification

At Mila, we spend a lot of time talking about the advantages of the gig economy. And operating in this new space can certainly have its advantages—lower overhead and quicker response times are chief among them—but it’s not all roses Read More

Neue Funktion bei der Mila App: Folgeauftrag

Mila App As a Tool for Customer Acquisition and Rebookings

This February, the new Mila App was launched. With the integrated Mila Bot and immediate service features, customers can use the automated Mila Bot assistant to schedule an appointment with a Mila tech at a time of their choosing, or Read More

Group of Coworkers

How Telcos Can Offer On-Demand Service while Reducing Costs

“Your technician service window is between 9am and 5pm. Please be at home and ready for your service technician to arrive during that time.” Signing up for internet can be miserable. Being forced to take a day off work and Read More

Men tries to handle his Computer

Today’s Most Common Tech Faux Pas

These days, everyone seems to know something about technology. Smartphones are the norm and have been around for quite a while now, so most other smart devices have been designed to function similarly – with simple layouts, clear fonts, and boldly colored Read More

Colleagues are working together

On the Sharing Economy & Logistics – A Summary of DHL’s New Trend Report

Most everyone is an active member of the Sharing Economy. And this is a good thing. There are several advantages to this both for individuals and businesses, such as convenience and revenue, just to name a few. The Sharing Economy is Read More

Why Retailers Must Think On-Demand Service

Over the past decade, the consumer shopping experience has become increasingly efficient, simple, and convenient. On-demand media streaming services and marketplaces are accessible twenty-four hours a day, seven days a week. With services being available immediately and products being delivered Read More

service-in-echtzeit-mila-blog

IT problems solved: the Mila story

It all started with a service marketplace and Swisscom. The pilot project called “Swisscom Friends” gained success so quickly that the concept of “on demand technical support from the neighbourhood” was implemented in 2016 as relaunch of the Mila platform. Read More

Cheering Crowd

The Challenges Retailers Face Today And How The Crowd Can Help

In today’s ever-expanding technological world, businesses are being forced to not only keep up with but stay ahead of the customer shopping experience. Doing so, however, has proven to be quite difficult with the rapid growth of product evolution, customer Read More