Anastasia Archive

How Retailers Can Ensure On-Demand Service During Easter Holiday

While the Easter bunny may be working overtime this weekend, not many others are. Most stores are closed, and most people are spending quality time with their chocolate. Oh, and family. However, just because people are relaxing does not mean they’re not buying, and it certainly doesn’t mean they’re not using. Easter may not be the massive spending holiday that Christmas is, but it’s a …

Telecom Provider Orange Polska and Crowd Service Platform Mila Launch On-Demand Tech Support

Orange Friends: Geeks next-door help with installations and troubleshooting Polish telecom provider Orange Polska is tapping into the collaborative economy to provide customers with on-demand tech support from tech-savvy individuals next door. Users can book, pay and rate Orange Friends on mila.com. Pilot phase starts in Warsaw. Berlin / Zurich / Warsaw, 04th of April 2017 – Mila (www.mila.com) announced today that Polish telecom provider …

4 Tech Trends We’re Watching in 2017

It seems like it’s every month that a new technology takes the world by storm. Just ten years ago, it would have been inconceivable that virtually everybody would be walking around with a tiny computer in their pocket. From transit to entertainment to food, tech is revolutionizing how we humans do just about everything. One aspect of our life that technology seems to be impacting more and …

Conrad Friends: Neighbors are the new solution for Germans’ tech problems

Not a tech person? From now on, residents of 21 German cities can book Conrad Friends to solve their home tech problems After a successful pilot program in Berlin and Munich, the on-demand tech support service is now rolling out all over Germany. Conrad Friends come directly to the customers’ home and solve technical problems Everyone knows the feeling: getting stuck somewhere, whether you’re installing …

How the On-Demand Economy is growing up

When Apple released its iconic “There’s an App for that” Iphone 3G commercial in 2009, it seemed a bit hyperbolic. Eight years later, in the age of Uber, Seamless, and countless others, it seems that Apple’s big ideas have proved to be prescient. Though it took a while for the then-outlandish ideas to truly catch on, it’s apparent that we now live in an on-demand …

Combining Field Service Management Apps With Crowd Service

Apps make our lives easier, helping us complete tasks more efficiently – this is true for individuals and businesses alike. It’s therefore no surprise that software is being developed to assist companies with field service management. Through features as service requests tracking, personnel management and material logging, such apps can significantly increase the efficiency of a company’s field service operations and thus make an invaluable contribution to its success. Although the …

Mila Starts Installation Service for innogy SmartHome

Users can book services at the touch of a button Community Friends help customers Pilot phase in Berlin and Ruhr area on mila.com The crowdsourced tech support platform Mila has a new partner in innogy SmartHome., one of Europe’s biggest energy providers, with 23 million customers. Users of the smart home control system can now use Mila to find technically savvy people in their area …

Mila launches App with integrated Service Bot and On-Demand Feature

The new Mila App brings customers and service providers together, providing an integrated, all-in-one platform for tech and electronics support solutions. The new App also includes the Mila Bot, an AI assistant that helps customers book technical support on-demand. “Hello, I am your Mila Bot. Do you want to book a service?“ This is the first thing a user sees when they start the new …

Your questions answered: Who needs a culture of innovation?

Lately, it seems like every company has dedicated itself to establishing a “Culture of Innovation” amongst its employees. From decades-old, established industry players to brand-new, way-outside-the-box startups, it seems that everyone agrees that a culture of innovation is integral to the performance and success of a modern company. But just what is a culture of innovation? Q: What is a culture of innovation? Support and …

The Advent of the Gig Economy

Why suffer through the morning commute every day, when you could just stroll over to your favorite neighborhood café and work from your laptop? Why conform to a strict 9 to 5 routine, when you could keep a flexible schedule and work at your own convenience? These are just two of the questions that have given rise in recent years to what experts are calling …