Today’s Most Common Tech Faux Pas

These days, everyone seems to know something about technology. Smartphones are the norm and have been around for quite a while now, so most other smart devices have been designed to function similarly – with simple layouts, clear fonts, and boldly colored touch screen buttons.  Smart devices are not only “smart” because of their high-tech capabilities, but because they also make customers feel smart. Products today are designed to …

Bouygues Telecom offers neighborhood tech support to French customers

Locals in Nice can now call on a community of Bouygues Telecom Friends selected by the on-demand platform Mila to assist them with technology. With the goal of making technology simple and accessible to all, Bouygues Telecom is the first French operator to offer a localized tech assistance service to its customers. In particular, Bouygues Telecom customers will be able to benefit from on-demand technical …

Interdiscount delivers service in real-time

Customers can now schedule convenient home tech services at every Swiss Interdiscount location Washing machine delivery and installation, TV station configuration or smartphone setup—all at the click of a button. Together with the service platform Mila.com, the largest home electronics retailer in Switzerland wants to revolutionize home tech services. On Mila, Interdiscount customers can book on-sitetechnical assistance from certified service providers for their home or …

Samsung Friends makes it easier to switch to the new Galaxy S8 and S8+

Samsung and the Mila platform offer neighborly service at the touch of a button Zurich, 14. June 2017 – Shortly after the new Samsung Galaxy S8 and S8+ go on sale, Samsung Switzerland and Mila.com are introducing a new on-demand service to help users upgrade their devices for only 69 CHF. Over 3000 Samsung fans have registered in Switzerland to help perform onsite services like …

Future of Shopping – The Latest Trends in Retail, Today and 2030

Summary of survey by COMARCH KANTAR TNS With the advent of digitization and the internet, retail was changed forever. Stores like ebay and Amazon made it easy and affordable to find exactly the item you needed, and all without leaving your house. For some, it seemed like the entire paradigm of in-store retail was doomed. Today, it is more common to see online and brick-and-mortar …

How to Get Your Employees to Offer On-Demand Tech Service in Your Store

There’s no question that offering value-added services around to in-store consumer electronics purchases is a great way to boost your bottom line and increase revenues. On-demand installation services are no exception to this rule. They provide useful addition for the customer, improving their perception of your brand, while adding little in the way of overhead costs. Additionally, as customers’ service requirements grow and change, they become more accustomed to …

5 Things Retailers Need To Consider When Offering On-Demand Service From The Crowd

Change can be a scary thing. We know. But it’s also exciting, not to mention necessary – especially for businesses. The world is changing, technology is changing, the ways people use products and services are changing, and in order to keep up businesses must change as well. The truth is that compared to the way manufacturers are creating smart products and the way retailers are …

On the Sharing Economy & Logistics – A Summary of DHL’s New Trend Report

Most everyone is an active member of the Sharing Economy. And this is a good thing. There are several advantages to this both for individuals and businesses, such as convenience and revenue, just to name a few. The Sharing Economy is the ecosystem of online transactions. People interact with it on a daily basis, whether to call a taxi via Uber, rent a film On-Demand, or make …