The Challenges Retailers Face Today And How The Crowd Can Help

In today’s ever-expanding technological world, businesses are being forced to not only keep up with but stay ahead of the customer shopping experience. Doing so, however, has proven to be quite difficult with the rapid growth of product evolution, customer demands, and powerhouse competitors like Amazon. Challenges are hard, but they can be overcome. Remember: the number one goal is revenue. So, how can businesses …

How Retailers Can Ensure On-Demand Service During Easter Holiday

While the Easter bunny may be working overtime this weekend, not many others are. Most stores are closed, and most people are spending quality time with their chocolate. Oh, and family. However, just because people are relaxing does not mean they’re not buying, and it certainly doesn’t mean they’re not using. Easter may not be the massive spending holiday that Christmas is, but it’s a …

Field Service Management For Small Businesses With Access To Additional Service Requests

Maximizing service requests and cutting administrative effort for small businesses Managing a small service business is demanding. As dispatcher of a service company with a handful of technicians, you have a lot of things to pay attention to: the number of service calls needs to be just right (too many is bad, and too few is even worse); you have to minimize routing for your …

Getting Into The Home: The Next Revolution In Retail

Over the past several decades retail has evolved immensely, but its core ambition has remained: to help make customer’s lives a little easier, a little more enjoyable (and to make money while doing so). Retailers act as a sort of therapist in this way, using their knowledge and intuition to best supply people with useful, relevant products and services to better their lives. Marketers, retailers, …

Telecom Provider Orange Polska and Crowd Service Platform Mila Launch On-Demand Tech Support

Orange Friends: Geeks next-door help with installations and troubleshooting Polish telecom provider Orange Polska is tapping into the collaborative economy to provide customers with on-demand tech support from tech-savvy individuals next door. Users can book, pay and rate Orange Friends on mila.com. Pilot phase starts in Warsaw. Berlin / Zurich / Warsaw, 04th of April 2017 – Mila (www.mila.com) announced today that Polish telecom provider …

Smart Home Services Delivered Through the Crowd

It’s a classic homeowner’s anxiety—did I leave the oven on? Did I lock the front door on my way out? So classic, in fact, that it’s been a plot point in countless sitcoms, movies, and books. It’s easy to imagine that problems like these are just a fact of life, and that we humans are doomed to banal anxieties like these for the rest of …

4 Tech Trends We’re Watching in 2017

It seems like it’s every month that a new technology takes the world by storm. Just ten years ago, it would have been inconceivable that virtually everybody would be walking around with a tiny computer in their pocket. From transit to entertainment to food, tech is revolutionizing how we humans do just about everything. One aspect of our life that technology seems to be impacting more and …

Our Ten Favorite Tech Fails

Few things are more infuriating than having to deal with a malfunctioning piece of technology. That said, few things are funnier than watching someone else deal with a malfunctioning piece of technology! Writers of movies and TV shows have always known the great comic potential of Schadenfreude and this potential has been harnessed time and again through scenes in which characters are beset by tech failures. Here are our …

Conrad Friends: Neighbors are the new solution for Germans’ tech problems

Not a tech person? From now on, residents of 21 German cities can book Conrad Friends to solve their home tech problems After a successful pilot program in Berlin and Munich, the on-demand tech support service is now rolling out all over Germany. Conrad Friends come directly to the customers’ home and solve technical problems Everyone knows the feeling: getting stuck somewhere, whether you’re installing …

How the On-Demand Economy is growing up

When Apple released its iconic “There’s an App for that” Iphone 3G commercial in 2009, it seemed a bit hyperbolic. Eight years later, in the age of Uber, Seamless, and countless others, it seems that Apple’s big ideas have proved to be prescient. Though it took a while for the then-outlandish ideas to truly catch on, it’s apparent that we now live in an on-demand …